Refund policy

Returns (if applicable)
All returned items, excluding those which are deemed defective, are subject to a 30% restocking fee. Items that have been sold for more than 15 days are not returnable. Return date will be based on date shipped or purchased. The customer will be responsible for returning the item, unopened in its original packaging with all accompanying accessories. Customer is responsible for all returned shipping charges. Opened items from its original packaging are not returnable. Any items that have been installed or used are not returnable and no refunds will be issued. Packages that are returned without a RMA number will not be accepted. Any electrical items sold are not refundable. Items that are sold as a clearance item cannot be returned and no refunds will be issued. No refunds will be issued on Clearance Items or items that are listed as USED.  Any orders that are incorrect and require a full refund, a full refund will not be provided as a transaction fee for the refund will be assessed.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. All motorsports items by necessity do not carry any warranty and are non-returnable for any reason. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@fourstarmotorsports.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@fourstarmotorsports.com and send your item to: Four Star Motorsports, 345 Guelph St, Georgetown ON L7G 4B6, Canada.

Gifts (if applicable)
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Four Star Motorsports, 345 Guelph St, Georgetown ON L7G 4B6, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Special Order Items Policy

Any special order items will require payment in full prior to ordering. If you cancel your order, no refund will be issued. Please note that some items may be difficult to get and can take up to 8¬10 weeks or more for delivery. Unless defective we cannot accept any returns on special order items. Email info@fourstarmotorsports.com for any special orders, please be as descriptive as possible and provide part numbers if available.